1. Agreement to Terms

By using TangoSkin (https://tangoskin.com), you accept and agree to these Terms & Conditions. If you disagree, do not use this website.

2. Use License

We grant you a limited license to browse and purchase for personal use only. You may NOT:

• Reproduce or distribute content without permission
• Use bots or scrapers to access our Site
• Attempt to hack or reverse engineer
• Remove copyright notices
• Resell products without permission
• Harass staff or other users
• Use our Site for illegal purposes

3. Product Information

3.1 Accuracy

We strive for accuracy in product descriptions and images, but:

• Images are representative (colours may vary slightly due to lighting)
• Product sizes and quantities are approximate
• Ingredient lists and benefits are provided as guidance
• International sourcing causes minor packaging variations

3.2 Skincare & Health Disclaimer

TangoSkin products are not intended to diagnose, treat, cure, or prevent any disease. Customers are responsible for:

• Reviewing ingredient lists for allergies and sensitivities
• Performing patch tests before full application
• Consulting a dermatologist for specific skin concerns
• Following all usage instructions provided
• Ensuring product suitability for their skin type

3.3 Availability

Products are offered “as available.” We reserve the right to limit quantities, discontinue items, or cancel orders.

4. Pricing & Payment

4.1 Prices

Prices shown at checkout are binding. We reserve the right to change prices without notice.

4.2 Payment Methods

We accept credit cards, debit cards, PayPal, Apple Pay, and Google Pay. All payments are encrypted and secure.

4.3 Payment Security

All transactions use SSL encryption. We do not store full credit card details on our servers.

5. Shipping & Delivery

5.1 Delivery Areas

We ship within the United Kingdom only. Orders outside the UK will be rejected.

5.2 Shipping Times

• Standard delivery: 15-30 working days
• Express delivery: 7-15 working days

These are estimates. Actual times may vary due to customs clearance, supplier delays, shipping carrier delays, weather, or peak seasons.

5.3 Risk of Loss

Risk of loss passes to you upon delivery. We recommend requesting signature confirmation for valuable orders.

5.4 Product Handling & Storage

Customers are responsible for proper storage and handling of skincare products after delivery. Store according to product instructions. TangoSkin is not responsible for damage, degradation, or expiration after delivery.

5.5 Lost or Damaged Packages

Contact within 7 days with tracking number and photos. We’ll investigate and arrange replacement or refund.

6. User Accounts

6.1 Account Requirements

• Provide accurate, truthful information
• Keep password confidential
• Notify us of unauthorised access
• Be responsible for all account activities

6.2 Age Eligibility

You must be 18+ to create an account and make purchases on TangoSkin.

6.3 Account Termination

We may suspend or terminate accounts for violating these Terms, fraud, chargebacks, or age violations.

7. Intellectual Property

All website content (text, images, logos, designs) is TangoSkin property or licensed to us. Unauthorised reproduction is prohibited.

8. Limitation of Liability

TANGOSKIN IS NOT LIABLE FOR indirect, incidental, special, or consequential damages, personal injury, allergic reactions, skin damage, or data loss. Our total liability doesn’t exceed your purchase amount.

9. Warranty Disclaimer

The Site and all products are provided “AS IS” and “AS AVAILABLE” without warranties of merchantability, fitness for purpose, accuracy, safety, or effectiveness.

10. Health & Safety Disclaimer

TangoSkin is not responsible for:

• Allergic reactions or skin irritation
• Adverse skin reactions from product use
• Results or effectiveness of products
• Misuse of skincare products
• Failure to follow usage instructions
• Individual skin sensitivity variations

11. Indemnification

You indemnify TangoSkin from claims, losses, damages, or expenses from your violation of these Terms, use of our Site, or user-generated content.

12. Dispute Resolution

12.1 Informal Resolution

Contact support@tangoskin.com. We’ll attempt to resolve disputes within 30 days.

12.2 Governing Law

These Terms are governed by English law without regard to conflict of law provisions.

12.3 Jurisdiction

You submit to exclusive jurisdiction of England and Wales courts for dispute resolution.

13. Prohibited Activities

• Harassment, bullying, or threatening behaviour
• Offensive, defamatory, or discriminatory content
• Spamming or unsolicited communications
• Interfering with Site security or functionality
• Fraudulent or illegal activity
• Reselling products without authorisation
• Creating multiple accounts to circumvent restrictions
• Impersonating other users or staff

14. Chargebacks & Fraud

14.1 Chargebacks

Filing chargebacks or payment disputes without attempting resolution results in account termination and refusal of future service.

14.2 Fraud Detection

We use fraud detection systems. High-risk orders may be cancelled or require additional verification.

15. Age Restriction & Legal Compliance

TangoSkin is for users 18+. By using our Site, you confirm you are at least 18 years old and comply with all applicable laws.

16. Modifications to Terms

We reserve the right to modify these Terms anytime. Changes are effective immediately upon posting. Continued use means you accept updates.

17. Severability

If any provision is invalid or unenforceable, it will be modified to the minimum extent necessary, and all other provisions remain in full force.

18. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Refunds & Returns Policy, constitute the entire agreement between you and TangoSkin.

19. Contact Information